Contact
You can contact the editorial team by email. Write to kontakt@hitta.casino and we will read your message and reply as soon as we can. Please describe your matter as specifically as possible.
We welcome questions and feedback on the content. Above all, we want to hear from you if you have spotted information that is wrong.
Corrections about licences and owners
The most important thing you can help us with is pointing out errors – especially if a brand has changed licence holder, a company has been sold or a licence has ended. State which page it concerns, what is wrong and, ideally, a source, such as a press release or an entry in the licence register. We will check the information and correct the page if necessary.
A good correction message includes:
- the address of the page where the error is
- which detail is wrong and what is correct
- a link to the source, if you have one
Questions and partnerships
You can also email us with general questions about the site or with partnership proposals. Please write “Partnership” in the subject line so that the message reaches the right place.
We use your email address and message only to handle your enquiry. How long we keep the data and what rights you have are set out in our privacy policy.
We are not the operators’ customer service
Hitta.casino is an information site and does not run any gambling. We cannot help with your account, deposits, withdrawals or bonuses at an operator. Such questions should be put to the operator’s own customer service.
If you are unhappy with how an operator has handled your case, you can tip off Spelinspektionen (the Swedish Gambling Authority), which supervises the gambling market.
As a consumer, you can also turn to the Swedish Consumer Agency (Konsumentverket) to find out what your rights are.
Support with gambling problems
If you or someone close to you has a problem with gambling, you can call Stödlinjen (the national gambling helpline) on 020-819 100 or chat via stodlinjen.se. To exclude yourself from all licensed gambling, use spelpaus.se, the national self-exclusion register Spelpaus.
Frequently asked questions
How do I contact Hitta.casino?
Email kontakt@hitta.casino. This covers corrections, general questions and partnership proposals.
Can you help me with a withdrawal from a casino?
No. We do not run any gambling and have no access to your account, so please contact the operator’s customer service.
How do I report an error about a licence?
Email us stating which page it concerns, what is wrong and, ideally, a source. We will check the information and correct the page if necessary.
Where can I turn if I have a gambling problem?
Call Stödlinjen on 020-819 100 or chat via their website. Through Spelpaus you can also exclude yourself from every licensed gambling operator.